Downtown, where the cases live.

For a downtown firm the useful thing is usually not the courier at all — it is that a case manager can call one number, get the current lien balance the same day, and put it into a demand that is going out that afternoon.

Deliveries run from Beverly Hills east along Wilshire or the 10, which on most days is a straightforward run outside peak hours. Orders placed in the morning are the reliable ones.

What we do for patients in Downtown Los Angeles

• Dispense on a lien for represented injury patients — nothing collected at the counter, balance held against the case.
• Deliver same-day by courier to the surgery center, the law firm or the patient's door.
• Deliver post-op discharge medication to surgery centers, timed to the discharge rather than to our route.
• Deliver to the patient's home for anyone who cannot drive after an injury or a procedure.
• Supply bracing and DME on the same lien and the same statement as the medication.
• Send itemized billing to the law firm on every fill, and a final balance letter at settlement.

Getting an order to us from Downtown Los Angeles

E-prescribe to the pharmacy, or fax the order to (323) 653-4079 and call (323) 653-4070 so we know it is attached to a discharge. For a scheduled case, the day before is always better than the day of — it removes the traffic question entirely.